Based on our experience with most of our clients, in situations when something failed and action was taken too late, because either the issue was not detected in a timely manner, or people qualified to take action were not available at that moment AND also knowing that server and service uptime is one of the most basic things that should be guaranteed in order to have a good business, we thought of and decided to come with an ongoing solution for our clients and for such situations.
As you probably know, there are many online automate monitoring services, either offered by some hosting companies or by third parties, but automate solutions only cover few predictable situations or are only able to notify you when a problem is detected.
However, many situations are not predictable, and even though you know that there is a problem, you also need someone to fix it ASAP. Thats why human intervention is still required, at least until the artificial intelligence is able to take care of itself.
That’s why, few years ago, we have assembled a team, specialized in Linux/Unix administration, in order to be able to offer a simple and yet efficient 24/7 monitoring solution with fast human intervention, for the situations when something in your server does not work in normal parameters.
For this, we are using several of the best software available that are: